We are currently processing an unprecedented quantity of orders. As a result of this, the dispatch time on your order may be up to 4 days as opposed to the regular 1-3 day period.
Also Royal Mail are very busy, therefore delivery time can be up to 4 working days or more after we despatch the orders.
And it seems like a large number of orders we posted before Easter has been delayed; sorry about that we are trying to find out from Royal Mail what has happened. This process is vey very slow at the moment.
We are working tirelessly to ensure that all orders are dispatched safely and quickly within this 4 day period, and we are greatly appreciative to all of our customers for bearing with us during this challenging time.
We send our seeds via first class Royal Mail, but please note that next-day delivery is not 100% guaranteed.
Postage is only £1.99 for UK orders and £3.99 for EU orders for any amount of packets.
We regret that we are unable to accept orders from outside the EU.
The seeds are packed in a heat-sealed, resealable polyethylene bag and will arrive at your door in a padded envelope to ensure that the seeds are protected during the journey.
Please note that no sowing instructions included with the seeds, if you require any help see our ‘growing guide’ section or for detailed instructions see the individual product page, where you will be able to print out, in a printer friendly version, the sowing tips!
Alternatively you can get in touch on our contact us page and we will answer your questions as soon as possible.
Operating our business this way allows us to offer you top quality and quantity seeds for realistic price.
Packets containing 60 seeds or less are manually counted. Packets containing more than 60 seeds are measured on high quality, hyper- sensitive scales to ensure that you receive the correct amount.
We aim to dispatch your order on the working day after we receive it. At peak times it can take 2-3 working days to process your order. If you have any concerns about your order before or upon receipt please contact us through our contact us form. We will try to resolve any issues you may have. Our aim is customer satisfaction; we always work hard to provide you with a speedy, quality service.